The sale of all products offered on the website [www.elcronometro.com] (hereinafter, the “Website”) is subject to these general terms and conditions.<\/p>\n
Use of the Website and making online purchases implies acceptance of these terms and conditions. If you have any questions, you can contact us using the details below: <\/p>\n
ENRIQUE SANCHIS E HIJOS “EL CRON\u00d3METRO” S.A.
Calle Sierpes, 19
41004 – Seville (Spain)
Email: elcronometro@elcronometro.com
Telephone: 954 225 028<\/p>\n
You may also send us comments, suggestions, or complaints via the Website contact form.<\/p>\n
The user declares that they are of legal age or legally emancipated, and that they have the legal capacity required to enter into contracts through the Website, in accordance with these terms and conditions, which they state they understand and accept.<\/p>\n
These terms and conditions constitute the entire agreement between you and ENRIQUE SANCHIS E HIJOS “EL CRON\u00d3METRO” S.A. and replace any prior agreement, whether oral or written.<\/p>\n
The terms and conditions may be amended from time to time, for example due to legislative or technical changes. We recommend that you review this page periodically. Amendments will not be retroactive and will apply from your next purchase on the Website. <\/p>\n
Registration is not required to make a purchase. However, registering makes future purchases easier and allows you to update your personal details. <\/p>\n
The data provided will be stored in a database owned by ENRIQUE SANCHIS E HIJOS “EL CRON\u00d3METRO” S.A., and will be used for order management and to send relevant or commercial communications (if you consent by ticking the checkbox provided for this purpose).<\/p>\n
Purchases made on the Website are valid for national territory (Mainland Spain and the Balearic Islands) and European Union countries in the eurozone.<\/p>\n
Spain (Mainland and Balearic Islands): 72 business hours. Free shipping.
EU (eurozone): 7\u201312 business days. Shipping price depending on destination. . <\/p>\n
All prices are stated in euros and include VAT. Shipping costs are included in the final price. <\/p>\n
We reserve the right to correct errors in prices or other product information. In the event of an error, we will contact you to confirm whether you wish to proceed with the purchase. <\/p>\n
We strive to keep stock up to date. In the event of unavailability, you will be notified and the corresponding amount will be refunded. <\/p>\n
The order is considered accepted when you click “Place order”. You will then receive an email with the invoice, which constitutes acceptance of the offer by El Cron\u00f3metro. <\/p>\n
Before confirming the order, you will be able to review and amend your details.<\/p>\n
You have 14 calendar days from receipt of the order to report any issue. The product will be considered compliant when: <\/p>\n
* It matches the description and features presented.
* It is suitable for its usual use.
* It offers the expected quality and performance.<\/p>\n
1. Contact us by email: [elcronometro@elcronometro.com](mailto:elcronometro@elcronometro.com)<\/p>\n
* State the order number, the products to be returned, and the reason.
* You will receive a label with the return number.
2. Pack the products properly, preferably in their original packaging, without damage or scuffs.
3. El Cron\u00f3metro will cover the return shipping costs.
4. After the product is received and inspected, the refund will be processed using the same payment method.<\/p>\n
Returns will not be accepted for products with opened seals or signs of improper use.<\/p>\n
You have 14 calendar days from receipt to exercise your right of withdrawal without having to provide any reason. To do so, you must notify us by email at [elcronometro@elcronometro.com](mailto:elcronometro@elcronometro.com). <\/p>\n
The full amount will be refunded, including shipping costs, within a maximum of 14 days from notification, once the product or proof of its return has been received. You must bear the direct cost of return shipping. <\/p>\n