{"id":51357,"date":"2023-02-27T17:31:53","date_gmt":"2023-02-27T17:31:53","guid":{"rendered":"https:\/\/elcronometro.com\/jaeger-lecoultre\/care-program\/"},"modified":"2025-08-16T10:41:32","modified_gmt":"2025-08-16T08:41:32","slug":"care-program","status":"publish","type":"page","link":"https:\/\/elcronometro.com\/en\/jaeger-lecoultre\/care-program\/","title":{"rendered":"Care program"},"content":{"rendered":"\n<figure class=\"wp-block-image size-full \"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/b0fdd30420f6c425cfca547bc7b13c22e15e44fd.jpg\" alt=\"Care program\" class=\"wp-image-8268\" srcset=\"https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/b0fdd30420f6c425cfca547bc7b13c22e15e44fd.jpg 1920w, https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/b0fdd30420f6c425cfca547bc7b13c22e15e44fd-768x432.jpg 768w, https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/b0fdd30420f6c425cfca547bc7b13c22e15e44fd-1536x864.jpg 1536w, https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/b0fdd30420f6c425cfca547bc7b13c22e15e44fd-800x450.jpg 800w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--70);margin-bottom:var(--wp--preset--spacing--70)\">\n<p class=\"wp-block-paragraph\">Warranty<\/p>\n\n\n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-82ed36db wp-block-group-is-layout-flex\" style=\"margin-top:0;margin-bottom:0\">\n<h1 class=\"wp-block-heading \">JAEGER-LECOULTRE CARE PROGRAM<\/h1>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity \" style=\"margin-bottom:var(--wp--preset--spacing--70)\"\/>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\">Summary<\/p>\n\n\n\n<h2 class=\"wp-block-heading \" style=\"margin-top:0;margin-bottom:0;text-transform:uppercase\">Our pursuit of excellence<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Jaeger-LeCoultre is a fully integrated manufacture encompassing more than 180 crafts under one roof. From research and development to design, through assembly, decoration and adjustment, each distinct phase in the creation of a Jaeger-LeCoultre watch is carried out at the Manufacture, which is located in the Vall\u00e9e de Joux in Switzerland.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This quest for excellence drives the Maison\u2019s creativity as well as the quality of its timepieces. In addition, Jaeger-LeCoultre is constantly striving to improve customer satisfaction. Jaeger-LeCoultre, with the ambition to always provide more comprehensive and innovative tailor-made experiences to its customers, offers the Care Program maintenance program, in line with the changing needs of global customers and the desire for customized training, technical expertise and content.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--70);margin-bottom:var(--wp--preset--spacing--70)\">\n<p class=\"wp-block-paragraph\">Description<\/p>\n\n\n\n<h2 class=\"wp-block-heading \" style=\"margin-top:0;margin-bottom:0;text-transform:uppercase\">Jaeger-LeCoultre\u2019s Care Program is based on two pillars:<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">An international limited warranty that can be extended for up to eight years<br>Highly personalized experience with information, advice and value-added services<\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full \"><img loading=\"lazy\" decoding=\"async\" width=\"1852\" height=\"769\" src=\"https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/care-program-1.jpg\" alt=\"Care program\" class=\"wp-image-8264\" srcset=\"https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/care-program-1.jpg 1852w, https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/care-program-1-768x319.jpg 768w, https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/care-program-1-1536x638.jpg 1536w, https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/care-program-1-800x332.jpg 800w\" sizes=\"auto, (max-width: 1852px) 100vw, 1852px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--70);margin-bottom:var(--wp--preset--spacing--70)\">\n<h2 class=\"wp-block-heading \" style=\"text-transform:uppercase\">How does it work?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Watches that are covered by the original \u201cInternational Limited Warranty\u201d at the time of their online registration in the Jaeger-LeCoultre Care Program are eligible for the extended warranty.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By registering your watch on the specialized online platform, the duration of the \u201cInternational Limited Warranty\u201d will be extended to eight years: from two to eight years for all watches and from three to eight years for Atmos watches.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The \u201cInternational Limited Warranty\u201d covers all manufacturing defects, so these conditions of applicability remain unchanged.<\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-video \"><video height=\"1080\" style=\"aspect-ratio: 1920 \/ 1080;\" width=\"1920\" controls src=\"https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/JLC_Reverso_Tribute_Nonantieme_SavoirFaire-1_16-9.mp4\"><\/video><\/figure>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--70);margin-bottom:var(--wp--preset--spacing--70)\">\n<p class=\"wp-block-paragraph\">Customized services<\/p>\n\n\n\n<h2 class=\"wp-block-heading \" style=\"margin-top:0;margin-bottom:0;text-transform:uppercase\">in-store and online services<\/h2>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-07579d57 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full \"><img loading=\"lazy\" decoding=\"async\" width=\"728\" height=\"728\" src=\"https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/41a781ffc14144f725f9b605107ae7bc469e32ed.jpg\" alt=\"Care program\" class=\"wp-image-8266\" srcset=\"https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/41a781ffc14144f725f9b605107ae7bc469e32ed.jpg 728w, https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/41a781ffc14144f725f9b605107ae7bc469e32ed-400x400.jpg 400w\" sizes=\"auto, (max-width: 728px) 100vw, 728px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading \">PERSONALIZED IN-STORE SERVICES<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You will have access to value-added services related to the maintenance and improvement of your specimens, such as functional overhauls and the engraving tool.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-07579d57 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading \">PERSONALIZED ONLINE SERVICES<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You can learn every detail about the specific characteristics of your watch, its history and functions, all from our craftsmen. In addition, you will receive personalized advice on the use and maintenance of your own specimen. You will also have access to pre-configured digital tools that will allow you to personalize your watch and take care of it throughout its lifetime.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full \"><img loading=\"lazy\" decoding=\"async\" width=\"728\" height=\"728\" src=\"https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/feee99bd2b2da96a4818e7fbfe9c6203e627671a.jpg\" alt=\"\" class=\"wp-image-8267\" srcset=\"https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/feee99bd2b2da96a4818e7fbfe9c6203e627671a.jpg 728w, https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/feee99bd2b2da96a4818e7fbfe9c6203e627671a-400x400.jpg 400w\" sizes=\"auto, (max-width: 728px) 100vw, 728px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size wp-block-paragraph\"><em>We are proud to say that our new Care Program is part of our Maison\u2019s values, aimed at building a long-term, caring relationship with our customers.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2014 GENERAL MANAGER, CATHERINE RENIER<\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image size-full \"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/b0fdd30420f6c425cfca547bc7b13c22e15e44fd.jpg\" alt=\"Care program\" class=\"wp-image-8268\" srcset=\"https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/b0fdd30420f6c425cfca547bc7b13c22e15e44fd.jpg 1920w, https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/b0fdd30420f6c425cfca547bc7b13c22e15e44fd-768x432.jpg 768w, https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/b0fdd30420f6c425cfca547bc7b13c22e15e44fd-1536x864.jpg 1536w, https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/b0fdd30420f6c425cfca547bc7b13c22e15e44fd-800x450.jpg 800w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--70);margin-bottom:var(--wp--preset--spacing--70)\">\n<p class=\"wp-block-paragraph\">Garant\u00eda<\/p>\n\n\n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-82ed36db wp-block-group-is-layout-flex\" style=\"margin-top:0;margin-bottom:0\">\n<h1 class=\"wp-block-heading \">CARE PROGRAM DE JAEGER\u2011LECOULTRE<\/h1>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity \" style=\"margin-bottom:var(--wp--preset--spacing--70)\"\/>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\">Resumen<\/p>\n\n\n\n<h2 class=\"wp-block-heading \" style=\"margin-top:0;margin-bottom:0;text-transform:uppercase\">Nuestra b\u00fasqueda de la excelencia<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Jaeger\u2011LeCoultre es una manufactura completamente integrada que abarca m\u00e1s de 180 oficios bajo un mismo techo. Desde la investigaci\u00f3n y el desarrollo hasta el dise\u00f1o, pasando por el montaje, la decoraci\u00f3n y el ajuste, cada fase distinta de la creaci\u00f3n de un reloj Jaeger\u2011LeCoultre se lleva a cabo en la Manufactura, que se encuentra en el valle de Joux, en Suiza.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Esta b\u00fasqueda de la excelencia impulsa la creatividad de la Maison, as\u00ed como la calidad de sus relojes. Adem\u00e1s, Jaeger\u2011LeCoultre dedica sus esfuerzos de manera constante a mejorar el grado de satisfacci\u00f3n de sus clientes. Jaeger\u2011LeCoultre, con la ambici\u00f3n de proporcionar siempre experiencias a medida m\u00e1s completas y m\u00e1s innovadoras a sus clientes, ofrece el programa de mantenimiento Care Program, en consonancia con las cambiantes necesidades de los clientes globales y el deseo de una formaci\u00f3n, una experiencia t\u00e9cnica y un contenido personalizados.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--70);margin-bottom:var(--wp--preset--spacing--70)\">\n<p class=\"wp-block-paragraph\">Descripci\u00f3n<\/p>\n\n\n\n<h2 class=\"wp-block-heading \" style=\"margin-top:0;margin-bottom:0;text-transform:uppercase\">El programa de mantenimiento Care Program de Jaeger\u2011LeCoultre se basa en dos pilares:<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Una garant\u00eda limitada internacional que puede prolongarse hasta ocho a\u00f1os<br>Experiencia altamente personalizada con informaci\u00f3n, asesoramiento y servicios de valor a\u00f1adido<\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full \"><img loading=\"lazy\" decoding=\"async\" width=\"1852\" height=\"769\" src=\"https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/care-program-1.jpg\" alt=\"Care program\" class=\"wp-image-8264\" srcset=\"https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/care-program-1.jpg 1852w, https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/care-program-1-768x319.jpg 768w, https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/care-program-1-1536x638.jpg 1536w, https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/care-program-1-800x332.jpg 800w\" sizes=\"auto, (max-width: 1852px) 100vw, 1852px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--70);margin-bottom:var(--wp--preset--spacing--70)\">\n<h2 class=\"wp-block-heading \" style=\"text-transform:uppercase\">\u00bfC\u00f3mo funciona?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Los relojes que cuenten con la cobertura de la \u201cgarant\u00eda limitada internacional\u201d original en el momento de su registro en l\u00ednea en el programa de mantenimiento Care Program de Jaeger\u2011LeCoultre, podr\u00e1n optar a la ampliaci\u00f3n de la garant\u00eda.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Al registrar su reloj correspondiente en la plataforma online especializada, la duraci\u00f3n de la \u00ab Garant\u00eda Limitada Internacional \u00bb se ampliar\u00e1 hasta a un plazo de ocho a\u00f1os: de dos a ocho a\u00f1os para todos los relojes y de tres a ocho a\u00f1os para los relojes Atmos.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La \u00ab Garant\u00eda Limitada Internacional \u00bb cubre todos los defectos de fabricaci\u00f3n, de modo que estas condiciones de aplicabilidad se mantienen sin cambios.<\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-video \"><video height=\"1080\" style=\"aspect-ratio: 1920 \/ 1080;\" width=\"1920\" controls src=\"https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/JLC_Reverso_Tribute_Nonantieme_SavoirFaire-1_16-9.mp4\"><\/video><\/figure>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--70);margin-bottom:var(--wp--preset--spacing--70)\">\n<p class=\"wp-block-paragraph\">Servicios personalizados<\/p>\n\n\n\n<h2 class=\"wp-block-heading \" style=\"margin-top:0;margin-bottom:0;text-transform:uppercase\">Servicios en la tienda y en l\u00ednea<\/h2>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-07579d57 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full \"><img loading=\"lazy\" decoding=\"async\" width=\"728\" height=\"728\" src=\"https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/41a781ffc14144f725f9b605107ae7bc469e32ed.jpg\" alt=\"Care program\" class=\"wp-image-8266\" srcset=\"https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/41a781ffc14144f725f9b605107ae7bc469e32ed.jpg 728w, https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/41a781ffc14144f725f9b605107ae7bc469e32ed-400x400.jpg 400w\" sizes=\"auto, (max-width: 728px) 100vw, 728px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading \">SERVICIOS PERSONALIZADOS EN LA TIENDA<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Acceder\u00e1 a servicios de valor a\u00f1adido relacionados con el mantenimiento y la mejora de sus ejemplares, como revisiones funcionales y la herramienta de grabado.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-07579d57 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading \">SERVICIOS PERSONALIZADOS ONLINE<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Podr\u00e1 conocer cada detalle sobre las caracter\u00edsticas espec\u00edficas de su reloj, su historia y sus funciones, todo ello de la mano de nuestros artesanos. Adem\u00e1s, recibir\u00e1 asesoramiento personalizado sobre el uso y el mantenimiento de su propio ejemplar. Asimismo, podr\u00e1 acceder a herramientas digitales previamente configuradas que le permitir\u00e1n personalizar su reloj y cuidarlo a lo largo de su vida \u00fatil.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full \"><img loading=\"lazy\" decoding=\"async\" width=\"728\" height=\"728\" src=\"https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/41a781ffc14144f725f9b605107ae7bc469e32ed.jpg\" alt=\"Care program\" class=\"wp-image-8266\" srcset=\"https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/41a781ffc14144f725f9b605107ae7bc469e32ed.jpg 728w, https:\/\/elcronometro.com\/wp-content\/uploads\/2023\/02\/41a781ffc14144f725f9b605107ae7bc469e32ed-400x400.jpg 400w\" sizes=\"auto, (max-width: 728px) 100vw, 728px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Warranty JAEGER-LECOULTRE CARE PROGRAM Summary Our pursuit of excellence Jaeger-LeCoultre is a fully integrated manufacture encompassing more than 180 crafts under one roof. From research and development to design, through assembly, decoration and adjustment, each distinct phase in the creation of a Jaeger-LeCoultre watch is carried out at the Manufacture, which is located in the [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":24083,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-51357","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/elcronometro.com\/en\/wp-json\/wp\/v2\/pages\/51357","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elcronometro.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/elcronometro.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/elcronometro.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/elcronometro.com\/en\/wp-json\/wp\/v2\/comments?post=51357"}],"version-history":[{"count":0,"href":"https:\/\/elcronometro.com\/en\/wp-json\/wp\/v2\/pages\/51357\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/elcronometro.com\/en\/wp-json\/wp\/v2\/pages\/24083"}],"wp:attachment":[{"href":"https:\/\/elcronometro.com\/en\/wp-json\/wp\/v2\/media?parent=51357"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}