Privacy Policy

1. Data Controller

ENRIQUE SANCHÍS E HIJOS “EL CRONÓMETRO” S.A.
CIF: A41392606 – C/ Sierpes, 19, 41004 Sevilla (Spain)
Registro Mercantil de Sevilla: Folio 94, Hoja SE-23976, Inscripción 1216
Telephone: 954 225 028 – 695 565 608 – Email: elcronometro@elcronometro.com

2. Purposes of processing

Your data is used for:

  • Manage orders and shipments, answer queries and provide support.
  • Fulfill fiscal and legal obligations.
  • Send commercial communications with your consent.
  • Conduct surveys and improve services.

3. Legal basis

  • Execute contract.
  • Fulfill legal obligations.
  • Consent for commercial communications.
  • Legitimate interest in improving web service and security.

4. Conservation

  • Accounting/tax data: 6 years.
  • Transactional data: until the end of the relationship or request for deletion.
  • Commercial data: until revocation of consent + 3 years of residual blocking.

5. Addressees

Logistics, consulting and technology providers.

Defer me, only if you choose this payment method (express acceptance during the process).

Legal authorities when mandatory.

6. User’s rights

You can request: access, rectification, deletion, opposition, limitation, portability and withdrawal of consent by sending a scanned ID card to:

E-mail: elcronometro@elcronometro.com

Postal: C/ Sierpes, 19, 41004 Sevilla, Spain

7. Security

We implement technical and organizational measures to protect your data (SSL, access measures, secure copies…). Only authorized personnel have access to them.

8. Claims

If you believe that we have infringed your rights, you may:

Contact us directly at info@elcronometro.com.

File a complaint with the AEPD (www.aepd.es).

Using the EU’s online dispute resolution platform:
https://ec.europa.eu/consumers/odr

9. Cookies and tracking

We use own and third party cookies to facilitate navigation and analyze usage. You can manage your consent through the banner or configuration of your browser.

10. Specific section: Rolex

On the site https://elcronometro.com/rolex, it is possible that scripts or external content may be loaded that collect additional data. The privacy policy specific to Rolex is available at this link.

Consent. Access will imply express consent to the processing of such data according to the policy shown in /rolex.
Security All channels, including the /rolex section, are protected with SSL/TLS encryption.

11. Additional Information

We only collect data if you knowingly provide it. We update this policy according to legal or technical developments, and any changes will be posted here.

Last update: June 24, 2025